Network Management

We are moving our IMC instance currently in production to a new server.

After an IMC fresh install on a new server, img process fails to start with error :

Fail to environment variable: IMCROOT
IMCROOT not set!
Failed to get IMF config file and default log path!

The process fails to start automatically at IMC start or manually even with en variable is set.

All other IMC processes run fine (imcsysdm,, imcnetresdm,receiver, etc....). 

Tried to strace the process exec on working node and on the failing one but nothing significant showed up.

any clue ?

Thanks !

Christophe

Hello Christophe,

Have you checked the installation prerequisites section in the read-me-document of the version you want to install? Please use only supported operating systems and database versions for your iMC.

Thank you,

Best Regards,

Ivaylo

Hi evaylo,

We deployed version E0710P06. System sec team wants us to use Rocky 8. It does not seems to be supported (yet ?) by iMC. Do you confirm ?

Thanks,

Christophe

Hi Christophe,

yes, I confirm that right now Linux Rocky 8 is not supported with iMC. The supported operating systems in the newest release (710P06) are as follows:

Operating system:
Windows Server 2012 X64 with KB2836988(Only iMC upgrade is supported. iMC deployment is not
supported)
Windows Server 2012 R2 X64(Only iMC upgrade is supported. iMC deployment is not supported)
Windows Server 2016 X64
Windows Server 2016 X64
Windows Server 2019 X64 with KB5005112 KB5022840 and KB5026362
Windows Server 2022 X64 with KB5026370
Red Hat Enterprise Linux 7.3 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 7.4 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 7.5 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 7.6 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 7.9 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 8.1 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 8.2 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 8.3 X64 (Enterprise and Standard versions only)
Red Hat Enterprise Linux 8.4 X64 (Enterprise and Standard versions only)
CentOS 7.3 64bit(Only iMC upgrade is supported. iMC deployment is not supported)
CentOS 7.4 64bit(Only iMC upgrade is supported. iMC deployment is not supported)
CentOS 7.5 64bit(Only iMC upgrade is supported. iMC deployment is not supported)
CentOS 7.6 64bit(Only iMC upgrade is supported. iMC deployment is not supported)
CentOS 7.8 64bit(Only iMC upgrade is supported. iMC deployment is not supported)
CentOS 7.9 64bit(Only iMC upgrade is supported. iMC deployment is not supported)

Thank you,

Best Regards,

Ivaylo