Hi,
I have opened a support case on this subject.
If I issue the command "show user-table", there are significantly less user entries than what is reported by "License Usage". The "IP Users" field is an accurate representation of the number of users in the user table.
If I run the command "show user-table unique | include "N/A"'.. there are hundreds of entries with ages ranging from 1 minute to 15 days. This cannot be correct. These users are also in our post-auth role, where they normally would be, so it seems that they are not just drive-bys. My first guess is that users are not being cleared properly when they go away, and they are taking up a license long after.
Is there a configuration directive for ageout that I may be missing?
Any suggestions would be appreciated.
Thanks,
Dave