The second I change the Azure IP, the services fail to start. If I set it back to the original IP, everything works as expected.
They also said that setting static IPs in Azure is not supported (even though it works). I'm assuming that caveat is tied to whatever the root cause of the bug Id is.
What are the options for this migration of 6.10 to 6.11? I believe I can make it work by shutting down the original VM and spinning up a fresh install using the same static IP from the beginning. As long as the instance is built from scratch with that IP, I'm pretty sure it will be fine. While it will work, it requires a static IP which Aruba says is NOT supported.
(It also appears that Azure does not have a way to reserve DHCP addresses. I was thinking of creating an IP reservation and change the associated mac address)
Original Message:
Sent: Jul 19, 2024 03:14 PM
From: ts2340
Subject: Modifying IP address for ClearPass in Azure
Hello, we are having this exact issue.. Did you get it resolved?
Thanks
Original Message:
Sent: May 06, 2024 11:02 AM
From: Ahmad Enaya
Subject: Modifying IP address for ClearPass in Azure
I set it statically by following the process below. It seems to be working, but when I modify the static IP address in Azure all serveries stop. I tried reloading the VM with no improvement.
I am wondering if there is any trick or procedure to modify ClearPass IP address in Azure.
I'll open a ticket with TAC. Thanks
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Original Message:
Sent: May 06, 2024 10:56 AM
From: Carson Hulcher
Subject: Modifying IP address for ClearPass in Azure
Good to hear, wasn't entirely clear from your post and some users have made that mistake.
You can open a case with TAC but I'm seeing indications that changing the IP address of a ClearPass VM in Azure just doesn't work. I've not played with Azure enough to know for certain, but when you're "setting the static IP address in Azure", does that mean setting a specific IP address on the vNIC? Or are you just creating a DHCP reservation for the VM?
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Carson Hulcher, ACEX#110
Original Message:
Sent: May 06, 2024 10:44 AM
From: Ahmad Enaya
Subject: Modifying IP address for ClearPass in Azure
I am setting the static IP address in Azure, not ClearPass. ClearPass server gets its IP address from Azure VNET and Subnet settings
Original Message:
Sent: May 06, 2024 10:35 AM
From: chulcher
Subject: Modifying IP address for ClearPass in Azure
If I'm remembering correctly, setting a static IP address within ClearPass, when operating as a VM in Azure, doesn't work as expected and shouldn't be used.
------------------------------
Carson Hulcher, ACEX#110
Original Message:
Sent: May 06, 2024 01:14 AM
From: Ahmad Enaya
Subject: Modifying IP address for ClearPass in Azure
I am migrating ClearPass in Azure from 6.10 to 6.11, and I want to keep the same IP Address. I am testing the procedure in a lab stup.
As per documentation, IP address is managed by Azure, so I modified the IP address for mgmt NIC to static and set it to the required IP address (I modified also the IP address for old ClearPass to avoid conflict).
When I start ClearPass after modifying IP address, all service stop and never starts. Any idea if this is common behavior? What is the solution for this?
What is the best approach to upgrade Azure deployment from 6.10 to 6.11 while keeping the same IP address?