Wired Intelligent Edge

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  • 1.  Multiple Outbound Caller ID nbx 100 PRI

    Posted Jul 18, 2011 12:46 PM

    I have an nbx 100 with PRI which currently shows 2 different outbound caller id.  Would like to add a Third.  Extensions are 1xxx and 4xxx.  I use the 8 pool & 9.  Any thoughts if this is possible?  If so please show the entries built into the dial plan.  Thanks!



  • 2.  RE: Multiple Outbound Caller ID nbx 100 PRI

    Posted Jul 18, 2011 01:22 PM

    The only way to accomplish that is to create another trunk group ( extension list and route calls out of that ) . I have not heard of anyone doing 3 groups , only 2 as it cuts down on your available PRI channels . 

     

    You should have 2 routes in your system now as we use them for 911 purposes 

     

    First trunk group has an assigned pretranslator and the 2nd trunk group has another pretranslator assigned for out bound caller id for 911 calls

     

    1 May be the business main number and the 2nd one may be for caller id ( 10 digit number of the telephone )

     

    This is a usual scenerio that we see a lot of .  . 



  • 3.  RE: Multiple Outbound Caller ID nbx 100 PRI

    Posted Jul 18, 2011 02:19 PM
    Thank you for the information.


  • 4.  RE: Multiple Outbound Caller ID nbx 100 PRI

    Posted Jul 18, 2011 03:38 PM

    Sorry it could not have been better news .  

    A few years ago we tried to get Engineering to fix / add this as a feature as well . Unfortuantely we could not . 



  • 5.  RE: Multiple Outbound Caller ID nbx 100 PRI

    Posted Jul 18, 2011 08:29 PM

    Sorry to see the NBX go away but everything has a lifespan. Hoped 3Com might sell it off but that probably didn't make any business sense .



  • 6.  RE: Multiple Outbound Caller ID nbx 100 PRI

    Posted Aug 02, 2011 08:25 AM

    No , I agree as we were all disappointed . I have loved the NBX over the years , but  others decided it was time to go .