Comware

Hello all,

I configured ntp in  my HPE 1920-24G-PoE+ (370W) switch. It's firmware version is Comware Software, Version 5.20.99, Release 1121.

After configured ntp, and can not login any user account of the switch,

How to resolve this issue?

Thanks.

hello

1. Check the NTP configuration: Verify that the NTP configuration is correct and that it is not causing any issues with the switch's login process. If necessary, you can try disabling NTP to see if this resolves the issue.

2. Check the switch's IP address: Make sure that the switch's IP address is configured correctly and that you are using the correct IP address to access the switch's login page.

3. Try a different login method: If you are unable to login using the web interface, try using a different method, such as SSH or Telnet. If you are still unable to login, try using a different account or resetting the password for your account.

4. Check for firmware updates: It's possible that there may be a firmware issue that is causing the login problem. Check the HPE website for any firmware updates for your switch and consider upgrading if there is a newer version available.

If none of these steps resolve the issue, you may want to contact HPE support for further assistance.