Please ask your question in Aruba InstantON forums
https://community.instant-on.hpe.com/community/instantoncommunities
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Original Message:
Sent: Jun 06, 2025 11:49 AM
From: Ridwan Nawawi
Subject: OfficeConnect Wi-Fi Portal Unreachable Site HPE OfficeConnect OC20 802.11ac Access Point
Hello, I want to ask about the problem that occurred on my HPE OfficeConnect OC20 802.11ac Access Point, on May 28, 2025 until now I have created a discussion, I cannot access my HPE OfficeConnect OC20 802.11ac Access Point on the website https://proxy-officeconnect.ext.hpe.com/portal/ and also on the OfficeConnect Wi-Fi Portal android application.
I have reset my Access Point and it still doesn't work, my internet connection is smooth, only I can't access my HPE OfficeConnect OC20 802.11ac Access Point
the indicator light shows green and orange flashing continuously.
please help, thank you all.