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Password Recovery for HP 7503 Switch Chassis

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  • 1.  Password Recovery for HP 7503 Switch Chassis

    Posted Aug 15, 2022 01:44 PM
    I need to proceed to a password recovery of an HPE Switch Chassis in my company, the password recovery feature is enable in the configuration of the switch.

    I already tried to follow this document :

    But getting to the part to acces the upload menu, the following instruction as stated don't work, or perhabs I missunderstood how to do it : Already tried "A+CTRL+Y ; CTRL+Y ; A then CTRL+Y".


    I'm really out of idea so I'm putting this post out there.
    Thank U.

  • 2.  RE: Password Recovery for HP 7503 Switch Chassis

    Posted Aug 19, 2022 03:22 PM
    Hi Kidnard!

    It is CTRL-B not Y.  Just CTRL-B.

    You have to catch it before it moves on to load Comware.

    The document is correct as written.

    Good luck!


  • 3.  RE: Password Recovery for HP 7503 Switch Chassis

    Posted Aug 19, 2022 04:30 PM
    Hi, thank you for your answer but I think your talking about the part to get to the bootmenu,  already did it with pressing CTRL+B before the load of the comware.

    But then u have to access a second menu to proceed to the password recovery, the access to that menu is the ambiguous part I have issue understanding in the HP document previously cited.

    I don't how from the first boot menu u can access the second menu where u can upload the .cfg file to a ftp server. (As it's explain in the document)