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  • 1.  Printers going offline

    Posted Jan 26, 2025 12:49 PM

    With newly HW replased to Aruba switches with implemented 802.1X authentication at our offices, we are facing the issue of printer going to standby and after aprox. 10min the MAC of the printer disapiered from the port.
    When this happens it's not possible to print until the Printer's port is shut/no shut.
    On the printers sleep mod is OFF and before on the Cisco switches its worked perfectly
    ArubaOS-CX JL727B 6200F 48G CL4 4SFP+370W ML.10.13.1060 dot1x configuration

    Port configuration:

    interface 1/1/36
        description Printer
        no shutdown                                                
        no routing
        vlan access 3999
        spanning-tree bpdu-guard
        spanning-tree bpdu-filter
        port-access onboarding-method concurrent enable
        aaa authentication port-access client-limit 3
        port-access allow-flood-traffic enable
        aaa authentication port-access dot1x authenticator
            cached-reauth
            cached-reauth-period 60
            max-eapol-requests 1
            max-retries 1
            quiet-period 5
            discovery-period 10
            enable
        aaa authentication port-access mac-auth
            enable



  • 2.  RE: Printers going offline

    Posted Jan 27, 2025 01:41 AM

    Did you check THIS Tech Note for silent clients?

    Best, Gorazd



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2024
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  • 3.  RE: Printers going offline

    Posted Jan 29, 2025 02:23 AM

    Hello Gorazd,

    no I did not, let me have a look on it and tested it, I will let you know, thanks




  • 4.  RE: Printers going offline

    Posted Jan 29, 2025 02:35 AM

    Hope it will solve your issue. There are many very useful examples with explanations in this Tech Note for different scenarios.

    Best, Gorazd



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2024
    ------------------------------



  • 5.  RE: Printers going offline

    Posted Jan 29, 2025 07:08 AM

    Hello Gorazd,

    thanks a lot for your help, based on the tech note it is working.




  • 6.  RE: Printers going offline

    Posted Jan 29, 2025 07:17 AM

    I'm glad it helped.

    Best, Gorazd



    ------------------------------
    Gorazd Kikelj
    MVP Guru 2024
    ------------------------------