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  • 1.  procurve 1800-24g j9028b

    Posted Jan 18, 2018 04:30 PM
    have a few dead ports 3,4,7 did factory reset and a reboot firmware is 3.10 will not connect on these ports.wanted to know if there's something simple to check or does it to be replaced. suppose to still be under warranty
     

     

     



  • 2.  RE: procurve 1800-24g j9028b

    Posted Mar 02, 2018 06:20 AM

    Hi,

    Do you still have the issue? hope you have tried checking the following.

    1) port enabled or disabled

    2) LED status of the ports

    3) swapping the cable from working port to these ports

    4) speed/duplex mismatch

    If still the same issue, may have to log a case with HPE support team.



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