Escalate the case if TAC can't find or solve the issue. If code changes are needed, it may take a but longer, but if it's urgent should be prioritized over something with a workaround.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
------------------------------
Original Message:
Sent: Jun 11, 2025 04:27 AM
From: tigerbt
Subject: QuickConnect can't configure the SSID profile with 802.1X in Windows 11 after onboarding
Hi Herman,
Yep, I did, but it doesn't seem like there's a solution yet :(
Original Message:
Sent: Jun 11, 2025 03:34 AM
From: Herman Robers
Subject: QuickConnect can't configure the SSID profile with 802.1X in Windows 11 after onboarding
Please open a TAC case.
------------------------------
Herman Robers
------------------------
If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
Original Message:
Sent: Jun 10, 2025 10:21 PM
From: tigerbt
Subject: QuickConnect can't configure the SSID profile with 802.1X in Windows 11 after onboarding
Hi Zemerick1,
The Clearpass is currently on version 6.11.9, MC: AOS 8.10.0.11
Testing on laptop T14 Gen 4 (which supports Wi-Fi 802.11ax) showed no issues with both Windows 10 and Windows 11, indicating that the problem is specific to T14 Gen 5 systems with Wi-Fi 7 (802.11be) hardware support.
Here is the summary of the issue:
| Hardware support | Windows OS | Result |
| 802.11ax (Wi-Fi 6E AX211 160MHz) | Windows 10 | No issue |
| 802.11ax (Wi-Fi 6E AX211 160MHz) | Windows 11 | No issue |
| 802.11be (Wi-Fi 7 BE200 320MHz) | Windows 10 | No issue |
| 802.11be (Wi-Fi 7 BE200 320MHz) | Windows 11 | QuickConnect can't configure the SSID profile with 802.1X |
The issue only occurs when Wi-Fi 7 (802.11be) hardware is used in combination with Windows 11
Hope someone has an idea that can help me fix it.
Thanks
Original Message:
Sent: Jun 10, 2025 08:54 AM
From: zemerick1
Subject: QuickConnect can't configure the SSID profile with 802.1X in Windows 11 after onboarding
What version of CPPM are you using?
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ACEX #137
Original Message:
Sent: Jun 10, 2025 07:53 AM
From: tigerbt
Subject: QuickConnect can't configure the SSID profile with 802.1X in Windows 11 after onboarding
Hi,
I'm facing an issue below:
QuickConnect can't configure the SSID profile with 802.1X in Windows 11 ( the wired profile is working properly :D )
The issue occurs only on Windows 11-QuickConnect successfully retrieves the certificate but fails to apply the SSID profile configuration.
This process works correctly on Windows 10
The log is "QuickConnect encountered an error condition. Please contact your administrator"
2025-06-06 08:32:40,523 [null] DEBUG Quick1X.Configurator - Getting for the following
2025-06-06 08:32:40,523 [null] ERROR Quick1X.Configurator - Could not set profile, reason :The operation was successful. b1def98, retCode: The parameter is incorrect.
87
2025-06-06 08:32:40,523 [null] DEBUG changelog - Creating wireless network mySSID failed.
2025-06-06 08:32:40,523 [null] ERROR Quick1X.QuickConnectDlg - Configuring wireless profile failed
2025-06-06 08:32:40,523 [null] DEBUG Quick1X.Util - Running config task as logged in user
Does anyone else encounter the same issue?
Thanks,