Depending on where you live, the AP may or may not be approved by your local authorities. What probably happened is that by upgrading the AP from 8.9.0.2 to 8.9.0.3, you also upgraded the so-called DRT, which records which APs on what channels and power are allowed in every country.
In another country, the AP probably would have worked, and your reseller might have informed you about that. Also the leaflet that comes with the AP has a recommendation: "An upgrade to the AP firmware and/or downloadable regulatory table (DRT) file to the latest available version is recommended."; but I have to admit that I had to look such a leaflet up as I most times try to make things work and read the manual if nothing else happens ;-)
From the people that make these APs, I understood that they can't wait for the AP to be certified in all countries before they start manufacture and put initial firmware on the AP in the factory. Unfortunately this wasn't fully clear in your case.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Aug 05, 2022 08:50 AM
From: Ghuffran Anwar
Subject: Radio down for all Access Point
Thanks Ariyap, after upgrading the AP Firmware to 8.9.0.3 Radio for 2.4 & 5 got enabled. I am little confuse why Aruba will ship with the version which has significant problem.
Anyway Thanks very much for the help.
Original Message:
Sent: Aug 05, 2022 06:48 AM
From: Ariya Parsamanesh
Subject: Radio down for all Access Point
I suggest to upgrade to the latest maintenance release of 8.9.x which is 8.9.0.3
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Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
Original Message:
Sent: Aug 05, 2022 05:42 AM
From: Ghuffran Anwar
Subject: Radio down for all Access Point
Hi
Yes, AP country is selected. Also IPM is enabled. My Switch is POE+. I have attached Tech output command as well.
Original Message:
Sent: Aug 05, 2022 05:16 AM
From: Sietze Reitsma
Subject: Radio down for all Access Point
Hi,
Did you select your country in the system tab? Also enable IPM if your power budget is limited on the switch.
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Sietze
Original Message:
Sent: Aug 05, 2022 03:09 AM
From: Ghuffran Anwar
Subject: Radio down for all Access Point
Hi
I have new Aruba 635 AP which I am trying to connect to Cloud central. After registering and initial configuration AP is visible as online and applied to designated group. Group has SSID configured, but AP shows Radio down, in audit trail configuration is synchronized but all Radio 2.4,5 & 6, are shown
How can I enable the Radio for these AP.
Thanks