I would start by opening a technical support case. There are a great deal of ways that this issue could be caused and someone needs to look at your logs and get to the bottom of it. It would happen more quickly with a technical support case than if I answer and guess at your issue here.
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
Original Message:
Sent: Oct 09, 2023 07:18 AM
From: gh.as
Subject: RADIUS Authentication Issues
I have checked the path and no issue. is there any relationship between these issues and Microsoft Windows? Should I update al servers?
I've put also MTU size policy in servers( Framed-MTU:1344).
Original Message:
Sent: Oct 09, 2023 07:01 AM
From: cjoseph
Subject: RADIUS Authentication Issues
I would limit the number of servers configured on your Aruba Controllers to narrow down the issue. If the problem happens on all the servers, it has to be path between the servers and the controller(s).
------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
Original Message:
Sent: Oct 09, 2023 06:58 AM
From: gh.as
Subject: RADIUS Authentication Issues
Thanks for your rapid respond.
Are your controllers pointing at a single NPS server or a load balancer? No, multi servers,
Do you have load balancing enabled on the controller? Yes, Classic Controller Cluster is enabled. 2 controller manage by mobility master.
Original Message:
Sent: Oct 09, 2023 06:49 AM
From: cjoseph
Subject: RADIUS Authentication Issues
Are your controllers pointing at a single NPS server or a load balancer? Or do your controllers point at multiple servers? Do you have load balancing enabled on the controller?
------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
Original Message:
Sent: Oct 09, 2023 06:45 AM
From: gh.as
Subject: RADIUS Authentication Issues
Hello,
Thanks for your comment.
We have around 9 NSP servers.
but my priority is first red box to solve.
Best
Original Message:
Sent: Oct 09, 2023 06:25 AM
From: cjoseph
Subject: RADIUS Authentication Issues
Look pm yje radius server event viewer for clues/ Is the nps server across a wan?
------------------------------
Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
Original Message:
Sent: Oct 09, 2023 05:43 AM
From: gh.as
Subject: RADIUS Authentication Issues
Hello Experts,
Everyday with face with issue.
In Mobility Master, put this number in each server:
Timeout: 7
Retransmits: 3
Our Material:
1- Mobility Master os version(8.6.0.9)
2-Airwave
3- Windows Server 2022 Datacenter Version 21H2
Any help much be appreciated,