Does not ring a bell. Make sure that you are on a recent firmware version (AP/controller), and I would perform packet captures to find the differences between before and after toggling the mac randomization. Aruba Support may assist in this troubleshooting, if needed.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Jun 26, 2023 08:16 AM
From: alexs-nd
Subject: Samsung handset connectivity issues
Hi,
We. have a batch. of Samsung handsets running Android 13 that are having issues connecting to a wpa2-enterprise network using eap-tls.
Basically they seem to connect. but can't get any traffic to pass. However, by toggling the option to randomise mac addesses they can . Doesnt matter whether they enable mac randomisation for an SSID or disable it, whichever way they do it, the connection starts working
Rgds
Alex