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  • 1.  trial license clearpass expired

    Posted Aug 18, 2023 01:59 AM

    dear all,

    what happen if license clearpass 6.11 didnt activate and expired ?

    is the clearpass cannot handle authentication traffic ? or just we couldnt access the clearpass gui and cli ?

    thanks



    ------------------------------
    BR,

    Hudaya
    ------------------------------


  • 2.  RE: trial license clearpass expired

    Posted Aug 18, 2023 04:53 AM

    If I'm correct the WebUI access will be blocked, or limited to add a new license and RADIUS/authentications services are expected to stop (or at least not start again).



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: trial license clearpass expired

    Posted Aug 18, 2023 04:57 AM

    Dear Herman,

    okay noted,

    thanks for the information



    ------------------------------
    BR,

    Hudaya
    ------------------------------



  • 4.  RE: trial license clearpass expired
    Best Answer

    Posted Aug 18, 2023 05:45 AM

    Hi

    As Herman mention the GUI will be inaccessible and you will be prompted to add a new license. Same as when you start up a new ClearPass server and need to add the license. I think the CLI will still be accessible.

    According to my experiance the authentication services will continue to work as long as the services are not restarted.



    ------------------------------
    Best Regards
    Jonas Hammarbäck
    MVP 2023, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACDP , ACEP, ACSA
    Aranya AB
    If you find my answer useful, consider giving kudos and/or mark as solution
    ------------------------------



  • 5.  RE: trial license clearpass expired

    Posted Aug 18, 2023 05:51 AM

    Dear Jonas,

    okay great, noted,

    customer already buy hardware appliance but still pending delivery because material constraint, and they agree if GUI of clearpass cannot access, but the traffic still handling.

    thankyou



    ------------------------------
    BR,

    Hudaya
    ------------------------------



  • 6.  RE: trial license clearpass expired

    Posted Aug 18, 2023 05:58 AM

    Hi

    Adding a new Eval license is possible. This way you can access the GUI to either replicate the configuration already done to the new hardware for the production, or make the hardware a subscriber of the current server and this way get the same configuration.

    If you can't create an eval license, work with an Aruba partner or the local Aruba SE team to get a new license.



    ------------------------------
    Best Regards
    Jonas Hammarbäck
    MVP 2023, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACDP , ACEP, ACSA
    Aranya AB
    If you find my answer useful, consider giving kudos and/or mark as solution
    ------------------------------



  • 7.  RE: trial license clearpass expired

    Posted Aug 18, 2023 06:01 AM

    Dear Jonas,

    already try that but failed



    ------------------------------
    BR,

    Hudaya
    ------------------------------



  • 8.  RE: trial license clearpass expired

    Posted Aug 18, 2023 06:13 AM

    Hi Hudaya

    Can you describe what went wrong?

    Do you have a new license you can't add, or couldn't you get a new eval license?



    ------------------------------
    Best Regards
    Jonas Hammarbäck
    MVP 2023, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACDP , ACEP, ACSA
    Aranya AB
    If you find my answer useful, consider giving kudos and/or mark as solution
    ------------------------------



  • 9.  RE: trial license clearpass expired

    Posted Aug 18, 2023 06:30 AM
    hello,

    u need another PAK to continue accessing gui.. u can generate at ASP portal using customer login