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  • 1.  Unable to download (FTP) files

    Posted May 10, 2001 07:00 PM
    Can you tell me why we are unable to download from the www.compaq.com/support/files/... site. After watching the hourglass for about 10 minutes, I finally just hit the "Stop" button.
    However, if I go directly to the ftp.compaq.com/pub/products... site, I am able to successful download files.
    Is there anything I need to do to the firewall configuration to allow transfers from www.compaq.com?


  • 2.  RE: Unable to download (FTP) files

    Posted Oct 25, 2003 06:26 AM
    There has been considerable amount of changes to Compaq website in recent times. This can be one reason as to why you were unable to download.

    I don't think so this is ur firewall problem as port 80(HTTP) is generally not blocked. Any have a look at it and ensure its not blocked.

    Check ur mode of connection(cable, modem) if the speed of connection is fine. You can check this with ActiveSpeed utility.

    Ravi