I have a user saying he looses connection to the network a few times a day. He's hardwired to the switch.
All of our switches and ports are configured the same for all users. The port with the issue is port 6.
I was comparing with port 10 and I noticed that port 10 has Drops TX:0 while port 6 had 18.
Even resetting the counters it shows 18. What could be the problem with the computer on port 6 loosing connection?
Status and Counters - Port Counters for port 4
Name : User1
MAC Address : 98f2b3-b880fc
Link Status : Up
Port Enabled : Yes
Totals (Since boot or last clear) :
Bytes Rx : 1,215,780,593 Bytes Tx : 1,867,025,278
Unicast Rx : 194,538,927 Unicast Tx : 227,341,763
Bcast/Mcast Rx : 2,940,855 Bcast/Mcast Tx : 74,323,093
Errors (Since boot or last clear) :
FCS Rx : 0 Drops Tx : 3604
Alignment Rx : 0 Collisions Tx : 0
Runts Rx : 0 Late Colln Tx : 0
Giants Rx : 0 Excessive Colln : 0
Total Rx Errors : 0 Deferred Tx : 0
Others (Since boot or last clear) :
Discard Rx : 0 Out Queue Len : 0
Unknown Protos : 0
Rates (5 minute weighted average) :
Total Rx (bps) : 102,232 Total Tx (bps) : 1,241,192
Unicast Rx (Pkts/sec) : 28 Unicast Tx (Pkts/sec) : 118
B/Mcast Rx (Pkts/sec) : 0 B/Mcast Tx (Pkts/sec) : 21
Utilization Rx : 00.01 % Utilization Tx : 00.12 %
Status and Counters - Port Counters for port 6
Name : User2
MAC Address : 98f2b3-b880fa
Link Status : Up
Port Enabled : Yes
Totals (Since boot or last clear) :
Bytes Rx : 2,907,445,372 Bytes Tx : 4,189,969,069
Unicast Rx : 112,082,886 Unicast Tx : 164,896,207
Bcast/Mcast Rx : 1,166,702 Bcast/Mcast Tx : 76,098,730
Errors (Since boot or last clear) :
FCS Rx : 0 Drops Tx : 18
Alignment Rx : 0 Collisions Tx : 0
Runts Rx : 0 Late Colln Tx : 0
Giants Rx : 0 Excessive Colln : 0
Total Rx Errors : 0 Deferred Tx : 0
Others (Since boot or last clear) :
Discard Rx : 0 Out Queue Len : 0
Unknown Protos : 0
Rates (5 minute weighted average) :
Total Rx (bps) : 48,272 Total Tx (bps) : 291,168
Unicast Rx (Pkts/sec) : 14 Unicast Tx (Pkts/sec) : 38
B/Mcast Rx (Pkts/sec) : 1 B/Mcast Tx (Pkts/sec) : 21
Utilization Rx : 0 % Utilization Tx : 00.02 %
Status and Counters - Port Counters for port 10
Name : User3
MAC Address : 98f2b3-b880f6
Link Status : Up
Port Enabled : Yes
Totals (Since boot or last clear) :
Bytes Rx : 2,490,520,437 Bytes Tx : 1,963,521,882
Unicast Rx : 273,396,278 Unicast Tx : 365,908,251
Bcast/Mcast Rx : 843,960 Bcast/Mcast Tx : 76,429,357
Errors (Since boot or last clear) :
FCS Rx : 0 Drops Tx : 0
Alignment Rx : 0 Collisions Tx : 0
Runts Rx : 0 Late Colln Tx : 0
Giants Rx : 0 Excessive Colln : 0
Total Rx Errors : 0 Deferred Tx : 0
Others (Since boot or last clear) :
Discard Rx : 0 Out Queue Len : 0
Unknown Protos : 0
Rates (5 minute weighted average) :
Total Rx (bps) : 498,360 Total Tx (bps) : 808,560
Unicast Rx (Pkts/sec) : 73 Unicast Tx (Pkts/sec) : 89
B/Mcast Rx (Pkts/sec) : 0 B/Mcast Tx (Pkts/sec) : 21
Utilization Rx : 00.04 % Utilization Tx : 00.08 %