Cloud Managed Networks

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  • 1.  user facing Wi-Fi disconnection issue

    Posted Jun 12, 2025 06:34 AM
      |   view attached

    Hi Team,

    We are facing Wi-Fi disconnection issue with multiple users in our office this is new deployment and AP is deployed according to Ekhau Heatmap i m sharing tech support logs of the AP 

    we are using AP 515 & AP 505 with 8.10.0.16 firmware version we are getting this event (Unspecified Failure )on that particular same time when user disconnected from network. please help me we are facing this issue from last 20 days.



  • 2.  RE: user facing Wi-Fi disconnection issue

    Posted 30 days ago

    Have you opened a case with TAC?



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    Carson Hulcher, ACEX#110
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    Original Message


  • 3.  RE: user facing Wi-Fi disconnection issue

    Posted 24 days ago

    What make and model of WiFi chipset is in your desktop/laptop computers? Or, given the SSID name, are these Android devices?


    Original Message


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