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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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User Role change from forescout on Aruba WLC

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  • 1.  User Role change from forescout on Aruba WLC

    Posted Dec 05, 2023 10:42 AM

    The role has been changed successfully from Forescout to Controller, but we are experiencing an issue as shown in the picture, where the internet symbol no internet , but the user already can access the internet



  • 2.  RE: User Role change from forescout on Aruba WLC
    Best Answer

    Posted Dec 07, 2023 05:46 AM

    What is the role that is applied? Does it block anything? Or a firewall in the path that blocks something?

    I've found that sometimes it just takes a while before that indicator changes to normal internet access. Also, when searching (Network Connectivity Status Indicator) there are quite some experiences on why no internet is shown, most times it's some firewall blocking/intercepting traffic.



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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message


  • 3.  RE: User Role change from forescout on Aruba WLC

    Posted Dec 07, 2023 07:51 AM

    Thanks for your response. There were some restrictions on the role that needed to be blocked.


    Original Message