Security

 View Only
  • 1.  Vendor name for devices as optional field (BUG)

    Posted Feb 24, 2020 03:17 AM

    Hi,

     

    the documation (Adding a Device on CPPM) is telling us, that the field "Vendo Name" when adding new device is an optional field. That's true, but ...
    When I left the field empty, i got an error and can't add the device.

    Failure undefined errorFailure undefined error

    When I click on cancel, the device will still be added BUT not shown immediately!
    Only when i click on "Devices" again, my recently added device is being displayed!

    new devicenew device

    It will great, when this BUG will be fix asap.

     

    Thanks & best regards



  • 2.  RE: Vendor name for devices as optional field (BUG)

    Posted Feb 24, 2020 06:12 AM

    Is there any specific reason in removing vendor name from vendor name column?

     

    Are you trying to add any non supported vendor device in CPPM?

     

     



  • 3.  RE: Vendor name for devices as optional field (BUG)

    Posted Feb 24, 2020 06:22 AM

    Well we are using Cisco ACS 5.8 to authenticate Admin-Logins on some Applications/Appliances and we are able to to use the IETF supported VSAs for them.

     

    For now we are making a PoC with CPPM and I need to test these too, but the Vendors of these Appliances are not available on the "Vendor Name" List.

     

     



  • 4.  RE: Vendor name for devices as optional field (BUG)

    Posted Feb 24, 2020 07:25 AM

    This field is used to determine the CoA that will be associate with this NAD.

    I would say that it was a mandatory field...



  • 5.  RE: Vendor name for devices as optional field (BUG)

    Posted Feb 24, 2020 07:27 AM

    If the device does not exist use a similar device or IETF.



  • 6.  RE: Vendor name for devices as optional field (BUG)

    Posted Feb 24, 2020 07:36 AM

    as the device has been added - as described previously - I've exported the device and recognized the "Vendor Name" was set to "IETF".

     

    But documentation is little confusing ...

    grafik.png

    "Adding device" Process should not display the error mentioned



  • 7.  RE: Vendor name for devices as optional field (BUG)

    Posted Feb 25, 2020 04:30 AM

    I reported this to the ClearPass team. I think the documentation should be improved on this topic as IETF is configured anyways as your export shows and I personally don't like optional fields that do something that is not clearly shown.

     

    Would it be acceptable for you as a workaround for now to select IETF instead of leaving the field empty?



  • 8.  RE: Vendor name for devices as optional field (BUG)

    Posted Feb 25, 2020 04:35 AM

    I agree with you and yes! it would be better to set a default value to ITEF Documentation shoud be updated too.

     

    Many Thanks & best regards,



  • 9.  RE: Vendor name for devices as optional field (BUG)
    Best Answer

    Posted Feb 25, 2020 11:42 AM

    I had contact with the product team and documentation will be updated to be more accurate and more clear on this topic.

     

    EDIT: The online documentation for ClearPass 6.7 and ClearPass 6.8 have been updated.

     

    Thanks from bringing this up.