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Voice VLAN DHCP option for Shoretel (Mitel) Phone

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  • 1.  Voice VLAN DHCP option for Shoretel (Mitel) Phone

    Posted Nov 24, 2019 09:32 AM

    Hi, I have HP Procurve 6200 & 3500 switch. I am have a issue to detect the shoretel phone to automatically detect the voice vlan. 

    I setup following

    data vlan 10 - all port untagged

    voice vlan 80 - all port tagged

    dhcp-server pool "VOIP"
    authoritative
    default-router "10.10.80.1"
    dns-server "68.238.112.12,71.252.0.12"
    network 10.10.80.0 255.255.255.0
    range 10.10.80.10 10.10.80.254
    exit


    vlan 80
    name "VOIP"
    tagged 2-24
    ip address 10.10.80.1 255.255.255.0
    qos dscp 101110
    voice
    dhcp-server
    exit

    The phone got vlan 10 dhcp address not the voice vlan address. 

    What could be wrong?

    Here are the lldp status:

    One point it showed following;

    TEST(config)# show lldp infor rem 17
    LLDP Remote Device Information Detail

    Local Port : 17
    ChassisType : network-address
    ChassisId : 0.0.0.0
    PortType : mac-address
    PortId : 00 10 49 59 86 08
    SysName : Serial Number: 001049598608
    System Descr : ShoreTel IP420 Kernel Version: 804.1706.1400.0 Software ...
    PortDescr :
    Pvid :

    System Capabilities Supported : bridge, telephone
    System Capabilities Enabled : bridge, telephone

    Remote Management Address

    MED Information Detail
    EndpointClass :Class3
    Media Policy Vlan id :80
    Media Policy Priority :6
    Media Policy Dscp :46
    Media Policy Tagged :True
    Poe Device Type :PD
    Power Requested :3.9 W
    Power Source :From PSE
    Power Priority :Unknown

    now it showed the phone in port 17

    LLDP Remote Device Information Detail

    Local Port : 17
    ChassisType : network-address
    ChassisId : 10.10.10.50
    PortType : mac-address
    PortId : 00 10 49 59 86 08
    SysName : Serial Number: 001049598608
    System Descr : ShoreTel IP420 Kernel Version: 804.1706.1400.0 Software ...
    PortDescr :
    Pvid :

    System Capabilities Supported : bridge, telephone
    System Capabilities Enabled : bridge, telephone

    Remote Management Address

    MED Information Detail
    EndpointClass :Class3
    Media Policy Vlan id :0
    Media Policy Priority :0
    Media Policy Dscp :46
    Media Policy Tagged :False
    Poe Device Type :PD
    Power Requested :3.9 W
    Power Source :From PSE
    Power Priority :Unknown

    Here are more from the switch. it is bit weird that it comes up as working but not consistant result

    TEST(config)# show mac-address 17
    Status and Counters - Port Address Table - 17

    MAC Address VLANs
    ------------- ------------
    001049-598608 10,80

    TEST(config)# TEST(config)# show mac-address 17
    Status and Counters - Port Address Table - 17

    MAC Address VLANs
    ------------- ------------
    001049-598608 10
    00188b-c31c0c 10

    TEST(config)# TEST(config)# show mac-address 17
    Status and Counters - Port Address Table - 17

    MAC Address VLANs
    ------------- ------------
    001049-598608 10,80
    00188b-c31c0c 10

    As it shown, the port detects but not assign IP address when even assgined vlan 80. I check the phone IP address and it was showing vlan 10 address not vlan 80 address.  

     



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