Cloud Managed Networks

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  • 1.  WebCC Not working 9106 Gateways

    Posted Oct 24, 2024 11:03 AM

    I am trying to get WebCC to work for Wireless Clients connected to 635 AP's tunneled to our 9106 Gateway Cluster.

    I turned on WebCC on the gateways and setup some access rules on my SSID on the gateway group as follows:

    Line 1 Deny Web Category social-networking Any to Any

    Line 2 allow service any from any to any

    When I test with a client they can get to any websites including those in the social-networking category.

    The strange thing is if I remove the any to any rule and change my deny to permit for the web category I can get to websites in that category but no other websites (although I do have to add a line for DNS Server Permit).  This makes me think that WebCC is working but my allow any any line is letting traffic that would have been blocked to go through.  

    Any thoughts/Suggestions?  



  • 2.  RE: WebCC Not working 9106 Gateways

    Posted Oct 25, 2024 01:48 AM

    are you running 10.7.0.1 firmware? and assuming you are testing only with tunnel WLANs right?



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  • 3.  RE: WebCC Not working 9106 Gateways

    Posted Oct 25, 2024 01:22 PM

    We are using WLAN's tunneled back to the Gateways.  The gateways and AP's are only running version 10.6.0.3_90581.  Do we need to upgrade to a newer 10.7.0.1 or later firmware to get this working?  




  • 4.  RE: WebCC Not working 9106 Gateways

    Posted Oct 25, 2024 03:09 PM

    Upgraded to 10.7.0.1 on Gateways and AP's no change.  WebCC is still not working.  




  • 5.  RE: WebCC Not working 9106 Gateways

    Posted Oct 25, 2024 07:05 PM

    I  take it you have enabled the following and also enabled AppRF o the APs right?



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 6.  RE: WebCC Not working 9106 Gateways

    Posted Oct 29, 2024 05:22 PM

    I'm doing WebCC on the gateways do I still need to turn on AppRF on the AP Configurations too and if so what setting there?  I appear to have content filtering working on the gateways although I had to assign the policy to my gateway web interface rather than just the SSID Policy.  

    Although it is filtering now I'm also running into an issue where when it blocks a website the client looks like it's trying to load the page and eventually times out with a page security warning before transferring to my block website and sometimes it doesn't even redirect, it just gives a page not displayed error.  Not sure what is going on there.  

    Any other thoughts?  




  • 7.  RE: WebCC Not working 9106 Gateways

    Posted Oct 29, 2024 07:04 PM

    I generally enable AppRF and WebCC on the AOS10 APs as shown in the previous screenshot.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 8.  RE: WebCC Not working 9106 Gateways

    Posted Oct 29, 2024 07:13 PM

    You screenshot was for the gateways not the AP's.  How would you suggest I set AppRF up on the AP side?  Screenshot from the AP Configuration is below.  




  • 9.  RE: WebCC Not working 9106 Gateways

    Posted Oct 29, 2024 08:01 PM

    yes you are right, here is the screenshot for the APs



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------