Wireless Access

Hi.

We have some Problems with a Wireless Powertool. If we plug out the batterie and plug in again it will not reconnect to the Network.
If i kick it out of the Network by using the "aaa user delete mac 6c:1d:eb:7e:a0:b9" command it reconnects some seconds later.
But this is an other problem.
I checked the Logs of the Controller and saw this Log line, i have no idea hat it means :

Mar  6 08:43:30 2025  tm[3571]: <312700> <4882> <ERRS> |tm|  Unable to lookup GSM user (uuid='00000000000200000aeec50c',mac='6c:1d:eb:7e:a0:b9',ip='10.238.197.12') within ip_user module, silently discarding.

6c:1d:eb:7e:a0:b9 is the Mac-Address of the Tool (Configured fixed IP 10.233.85.105 at the tool)
10.238.197.12 is a IP address of an Android Tablet that is connected to an other SSID in an other VLAN on the controller.

What did these Line is meaning ?

We are running a Cluster of two 7010 with Version 8.10.0.14 on it, also MD running these Software.

Any possibility that the IP is already in the user-table?

Hi.

We have some Problems with a Wireless Powertool. If we plug out the batterie and plug in again it will not reconnect to the Network.
If i kick it out of the Network by using the "aaa user delete mac 6c:1d:eb:7e:a0:b9" command it reconnects some seconds later.
But this is an other problem.
I checked the Logs of the Controller and saw this Log line, i have no idea hat it means :

Mar  6 08:43:30 2025  tm[3571]: <312700> <4882> <ERRS> |tm|  Unable to lookup GSM user (uuid='00000000000200000aeec50c',mac='6c:1d:eb:7e:a0:b9',ip='10.238.197.12') within ip_user module, silently discarding.

6c:1d:eb:7e:a0:b9 is the Mac-Address of the Tool (Configured fixed IP 10.233.85.105 at the tool)
10.238.197.12 is a IP address of an Android Tablet that is connected to an other SSID in an other VLAN on the controller.

What did these Line is meaning ?

We are running a Cluster of two 7010 with Version 8.10.0.14 on it, also MD running these Software.

Hi Willem.

I will check this. The Wifi is located in the US so i have to wait until my colleague start work.

Any possibility that the IP is already in the user-table?

Hi.

We have some Problems with a Wireless Powertool. If we plug out the batterie and plug in again it will not reconnect to the Network.
If i kick it out of the Network by using the "aaa user delete mac 6c:1d:eb:7e:a0:b9" command it reconnects some seconds later.
But this is an other problem.
I checked the Logs of the Controller and saw this Log line, i have no idea hat it means :

Mar  6 08:43:30 2025  tm[3571]: <312700> <4882> <ERRS> |tm|  Unable to lookup GSM user (uuid='00000000000200000aeec50c',mac='6c:1d:eb:7e:a0:b9',ip='10.238.197.12') within ip_user module, silently discarding.

6c:1d:eb:7e:a0:b9 is the Mac-Address of the Tool (Configured fixed IP 10.233.85.105 at the tool)
10.238.197.12 is a IP address of an Android Tablet that is connected to an other SSID in an other VLAN on the controller.

What did these Line is meaning ?

We are running a Cluster of two 7010 with Version 8.10.0.14 on it, also MD running these Software.

Ok. To clarify. Double check if there is not a duplicate IP is used. Besides that, it can be helpful to enable user-debug logging to get more information

Hi Willem.

I will check this. The Wifi is located in the US so i have to wait until my colleague start work.

Any possibility that the IP is already in the user-table?

Hi.

We have some Problems with a Wireless Powertool. If we plug out the batterie and plug in again it will not reconnect to the Network.
If i kick it out of the Network by using the "aaa user delete mac 6c:1d:eb:7e:a0:b9" command it reconnects some seconds later.
But this is an other problem.
I checked the Logs of the Controller and saw this Log line, i have no idea hat it means :

Mar  6 08:43:30 2025  tm[3571]: <312700> <4882> <ERRS> |tm|  Unable to lookup GSM user (uuid='00000000000200000aeec50c',mac='6c:1d:eb:7e:a0:b9',ip='10.238.197.12') within ip_user module, silently discarding.

6c:1d:eb:7e:a0:b9 is the Mac-Address of the Tool (Configured fixed IP 10.233.85.105 at the tool)
10.238.197.12 is a IP address of an Android Tablet that is connected to an other SSID in an other VLAN on the controller.

What did these Line is meaning ?

We are running a Cluster of two 7010 with Version 8.10.0.14 on it, also MD running these Software.