Brad,
The MAC Caching is working fine. (all users get connected without captive portal authentication once they authentified already); Give an exemple : User connect today with his credentials i've created already, everything working fine, let's say in the following day, the same user connect perfectly without typing anything.
But my issue is when the user is connected, after 10min (appromaxivly), he is disconnected from wifi, and get reconnected after few moments. which is really annoying
Original Message:
Sent: Sep 10, 2024 07:26 PM
From: Brad
Subject: WiFi disconnecting randomly AP 515 with Clearpass
Ali,
Is it possible you don't have a working "MAC Caching" service in ClearPass and user devices get disconnected each time they attempt to roam between access points or get band steered between radios?
Thanks,
Brad
Original Message:
Sent: 9/10/2024 7:18:00 PM
From: ariyap
Subject: RE: WiFi disconnecting randomly AP 515 with Clearpass
please list the radius attributes you are sending back in your enforcement profiles?
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Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
Original Message:
Sent: Sep 10, 2024 09:52 AM
From: ali.amokrane
Subject: WiFi disconnecting randomly AP 515 with Clearpass
Hi Ariyap,
The clients connect perfectly whithin approxamituvly 10min (sometimes more or less), and they get disconnected, and after few momments, they get reconnected.
It's really a weird situation
Original Message:
Sent: Sep 06, 2024 07:45 PM
From: ariyap
Subject: WiFi disconnecting randomly AP 515 with Clearpass
do you mean when the clients connect to the guest SSID they get disconnected? do they go through authentication and then they get disconnected or before?
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If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
Original Message:
Sent: Sep 06, 2024 05:47 AM
From: ali.amokrane
Subject: WiFi disconnecting randomly AP 515 with Clearpass
Hi,
Many clients complains about wifi which is keep disconnecting randomly without no reason.
i run 5 aruba ap 515, and created 2 ssid (one is for guest with clearpass authentication) an other with password.
So, the ssid with password is working perfectly but the second one working with Clearpass keeps loosing wifi connection
Im i missing something with my ssid configuration with clearpass ?
Thanks in advance
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Ali AMOKRANE
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