I would reach out to your IT department.
It can be many things, related to the network or maybe something else that starts after the network is connected. If you are sure it is authentication for the network, your IT department may have deployed PEAP-MSCHAPv2 which is deprecated and modern operating systems like Windows 11 are starting to make it harder to use it anyway. Credential Guard is one of those features that make it harder to implement insecure networks. Your IT department can check this article for more information.
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Herman Robers
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If you have urgent issues, always contact your HPE Aruba Networking partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact HPE Aruba Networking TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or HPE Aruba Networking.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Feb 04, 2025 03:03 AM
From: tt23
Subject: Windows Security Credential UI Freezing on corporate Wi-Fi Login
Hi Community,
- I have issue when connect to WiFi but stuck on insert username & password that cannot insert only way to close this pop-up need to kill process on task manager "Credential Manager UI host" and cannot login to wifi.
- That pop-up bring it caused we uncheck automatically use my windows logon (require use login every time.
- Has anyone encountered this issue before? How was it resolved?
