Guest account expired on the CPPM but was still active on their controller. How can this be addressed?

Aruba Employee
Aruba Employee

This occurs when the radius service on CPPM handling the captive portal request is not configured with proper enforcement profiles.

We must make sure that "
Guest Do Expire" is added to the Enforcement profile.

Please find the steps below to map this profile with the service.

Login to CPPM  and navigate to the Radius service which handles the Guest authentication.

Edit the service goto the Enforcement tab and modify the enforcement policy.




Navigate to Rules tab and add the profile as shown below.


rtaImage (1).png


rtaImage (2).png


Add the profile and save the changes.

Details about "Guest Do Expire" profile.

It is a Post authentication profile with the below details.


rtaImage (3).png





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Last update:
‎07-16-2014 06:36 AM
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