RADIUS service fails to start when NAD with local IP is created


Unable to start Radius service, fails with error:

Failed to start Radius server-Starting cpass-radius-server:[FAILED]


Trying to start the radius server service from CLI fails with below error and does not indicate the reason for failing to start


From the radius_config log file we can notice the below error:


Ensure in the list of devices under Configuration->Network->Devices, there is no device added with IP address:



From the list of devices added under Configuration->Network, please remove device added with IP: and then start the radius server service from CLI.



Note: This issue is seen only on ClearPass 6.4.7 and prior versions.

Version history
Revision #:
2 of 2
Last update:
‎09-08-2016 06:12 AM
Updated by:
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