Sensor service status on Packet Processor shows stopped and failing to start

MVP
MVP
Problem:

On Aruba IntroSpect Packet Processor, Status of sensor service always shows stopped and manual attempt to start the service always fails.



Diagnostics:

While checking bootstrap status, the below error would be seen:

 

The above error is noticed if the postgresql-10 service is stopped. The status of postgresql-10 can be checked using below command:



Solution

Start the postgresql-10 service and start the sensor service :

 

Check the status of sensor service after a minute to confirm all services are running and also verify the bootstrap status to confirm that Packet Processor is connected to Analyzer:

 

Version history
Revision #:
1 of 1
Last update:
‎08-04-2020 07:29 PM
Updated by: