Why Guest accounts don't get deleted after they expire?

Aruba Employee
Aruba Employee

Environment : ClearPass 6.0 to 6.4 versions


Guest accounts don't get deleted from the List Accounts view after they are expired.


This could be due to mis-configuration in ClearPass.


  • The expire action for the guest account should be set to option 4 - Delete and logout at specified time, as shown below:



  • The service that is used to process the guest authentication requests should have the below enforcement profile in the enforcement policy:

rtaImage (1).png


  • The end-user should authenticate successfully using the guest account atleast once before the it gets expired.
  • ClearPass should receive the RADIUS Accounting information from the NAS device when the user authenticates using the guest account.
Version history
Revision #:
1 of 1
Last update:
‎04-08-2015 04:53 AM
Updated by:
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