ArubaOS and Controllers

New Contributor

AP-125 dropped connection when roaming

I have a 3400 controller running with 15 AP-125s attached. Users are experiencing dropped connections when moving from our 500 wing to our 400 wing of the building or vice versa. I have not been able to isolate the specific AP having the problem as I just started troubleshooting. Users can logon after their session drops with no problem. This happens on all platforms including smart phones. I am using one SSID for data and one SSID for voice and these are the same on all APs.

I need to know the CLI commands or UI windows to be able to monitor my test session.

Guru Elite

Re: AP-125 dropped connection when roaming

Are the access points on different controllers? Do you have enough coverage between buildings? Do the different access points place users on different VLANs?

*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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