ArubaOS and Controllers

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Console Serial Port not responding

We have an inherited A800 we are intending to use as a part of a demonstration.

Unfortunately we cannot get the controller serial port to respond at all. So far we have created the serial console cable (as per diagram below, a direct connection between Serial DB9 and the RJ45) and used hyperterminal (set to 9600 8-N-1). On the advice of someone else we've also tried the Cisco console cable with exactly the same result.

Could someone please advise a solution or a workaround?

We need to gain access to the controller one way or another, is there an alternative method we need to use?
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