Cloud Managed Networks

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New Contributor

Aruba Central - Lost connection with 9 IAP's

Hello,

we lost connection with 9 IAP's.

 

This is the status of the IAP's:

 

show ap debug cloud-server

 

IAP mgmt mode :athena-mgmt login
cloud config recved :TRUE
autojoin mode :disable
state diff :disable
Device Cert status :SUCCESS
Aruba Central server :app1.central.arubanetworks.com
Aruba Central Protocol :HTTPS
Aruba Central status :Connecting
Aruba Central fail reason :SSL ca cert error
Aruba Central fail times :3

 

show activate status

 

Cloud Activation Key :
Activate Server :device.arubanetworks.com
Activate Status :connection-failed
Activate fail reason :SSL ca cert error
Provision interval :5 minutes

 

Is there a fix for my problem ?


Accepted Solutions
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MVP Guru

Re: Aruba Central - Lost connection with 9 IAP's

You'll need to upgrade to up 8.5.0.5 and higher. The issue is present in IAPs running 8.5.0.x prior to 8.5.0.5.

 

*EDIT* Added the NOT affected products.

 

IAPs running Instant version
- 8.6.0.2 and higher
- 8.5.0.5 and higher
- 8.4.0.6 and higher
- 8.3.0.11 and higher
- 6.5.4.15 and higher
- 6.4.4.8-4.2.4.16 and higher

ACMP, ACSA, ACDX #985
If my post addresses your query, give kudos:)

View solution in original post


All Replies
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Aruba Employee

Re: Aruba Central - Lost connection with 9 IAP's

Did you get all the warning emails about upgrading your IAP software? What version of code is running on these IAPs?

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New Contributor

Re: Aruba Central - Lost connection with 9 IAP's

I did run a local update on the iap's to version 8.5.0.3_72498.

But still no connection to aruba central.

I did not receive a warning e-mail.

 

Do you have a link to this e-mail ?

Highlighted
MVP Guru

Re: Aruba Central - Lost connection with 9 IAP's

You'll need to upgrade to up 8.5.0.5 and higher. The issue is present in IAPs running 8.5.0.x prior to 8.5.0.5.

 

*EDIT* Added the NOT affected products.

 

IAPs running Instant version
- 8.6.0.2 and higher
- 8.5.0.5 and higher
- 8.4.0.6 and higher
- 8.3.0.11 and higher
- 6.5.4.15 and higher
- 6.4.4.8-4.2.4.16 and higher

ACMP, ACSA, ACDX #985
If my post addresses your query, give kudos:)

View solution in original post

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