@sperez wrote:
What they can do, however, is add your email address as a user in their account. Once they've done that you'll see an additional customer ID in your login screen.
Added my existing username as an admin under the customer account, but I don't get the login screen you showed. In fact I just got sent another "please register your account" email, which led me to the signup page and unsurprisingly to an error which stated "that username already exists".
Have I done something incorrectly?
Edit: My Zone is US-1 and the customer zone is US-2 despite everything being done from the same workstation. Could be a factor?
Edit2: I've disabled MSP mode on my account, still seeing the same behaviour