Cloud Managed Networks

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Occasional Contributor I

Please help me!

I am using 2AP (225 and 325). The problem is they are being controlled by Aruba central trial. Now I want to get rid of that control to use Local VC! Who can help me?


Accepted Solutions
Highlighted
Aruba Employee

Re: Please help me!

Hi,

 

Do you know the admin password for the devices as configured from central? If yes, then just unassign the license for these devices from central and you will be able to manage them locally.

 

If not, set a password then unassign the license for the device.

ayman_mukaddam_0-1593410461306.png

 

If this doesn't work, open a case with TAC..

 

View solution in original post


All Replies
Highlighted
Aruba Employee

Re: Please help me!

Hi,

 

Do you know the admin password for the devices as configured from central? If yes, then just unassign the license for these devices from central and you will be able to manage them locally.

 

If not, set a password then unassign the license for the device.

ayman_mukaddam_0-1593410461306.png

 

If this doesn't work, open a case with TAC..

 

View solution in original post

Highlighted
Occasional Contributor I

Re: Please help me!

I don't see the unassign place, please give me a photo. Thank you

Highlighted
Aruba Employee

Re: Please help me!

Hi,

Just Click on Account Home on top right, it will take you a page like the below. Select Subscription assignment..

 

ayman_mukaddam_1-1593414613119.png

 

Then under subscription assignment, disable the auto subscription if you want to disable it for all. You can manually select which devices are allowed if you want too..

 

ayman_mukaddam_0-1593414531686.png

 

Highlighted
Occasional Contributor I

Re: Please help me!

Untitled.png

Highlighted
Occasional Contributor I

Re: Please help me!

Can't see anything?

 

Highlighted
Aruba Employee

Re: Please help me!

Hi,

 

Are you sure you are using the right account/ Are you sure you are logging to the right central instance/region?

 

ayman_mukaddam_0-1593428986421.png

 

Highlighted
Occasional Contributor I

Re: Please help me!

Sure, I can see they are located at DEVICE INVENTORYSure, I can see they are located at DEVICE INVENTORY

Highlighted
Occasional Contributor I

Re: Please help me!

So bad! Once I own the device, manage the Aruba central account but cannot cancel the assigned device.

Highlighted
Aruba Employee

Re: Please help me!

Hi,

 

I am not sure why you are not seeing the subscriptions. Did you open a case with TAC? They can easily support you

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