How do I retrieve logs from Aruba controllers?

Aruba Employee
Aruba Employee

Product and Software: This article applies to all Aruba controllers and ArubaOS versions.



To save a snapshot of the logs into flash:

tar logs tech-support


To copy the file to another device:


[FTP]  copy flash: logs.tar ftp: <server IP> <user> <password> <remote filename>


[TFTP]  copy flash: logs.tar tftp: <server IP> <remote filename>


[SCP]  copy flash: logs.tar scp: <server IP> <user> <remote filename> 


Password:***** <-------- enter your password


The authenticity of host ' (' can't be established. 

RSA key fingerprint is e3:9f:c6:10:7a:8d:ca:a9:61:73:d6:2f:04:c7:e8:4d.


Are you sure you want to continue(y/n): y <--------- press 'y'




Navigate to Maintenance > File / Copy Logs.


You can directly download logs from the controller by checking the "Download Logs" radio button and clicking Apply.


If you want to include the tech-support log in the downloaded file for troubleshooting purposes, check the "Include technical support information" box before downloading.

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Last update:
‎07-01-2014 04:58 PM
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