Environment : This article applies to Aruba Mobility Controllers.
For the ease of monitoring voice quality, Aruba Controller categorize voice calls with BAND, with values such as (Green/Yellow/Red) Below shown is screenshot for "show voice call-quality":
Here is controller comes to a conclusion of BAND color code: R-Value >= 80 : Green R-Value >= 60 and <80 : Yellow R-Value >= 0 and < 60 : Red R-value / R-factor: The R-value is a measure of voice quality ranging from a best case of 100 to a worst case of 0. The parameters included in the computation of the R-Factor are fairly extensive, covering factors such as echo, background noise, signal loss, codec impairments and others. R-Factor is a technical version of the MOS score…whereas MOS score is subjective rating based what the end user hear. R-value uses technical data to come up with the number
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