How to check Call History and performance of a given Lync client?

Aruba Employee
Aruba Employee

This article provides information on collecting a Lync client's historical call information and Call Quality Parameters.

Controller running AOS 6.4
Controller integrated with Lync server, running LDL v1.1
Client running Lync for Voice/ Video or File share


Network Topology :



Ensure that port number for Lync server communication has been configured on controller.

(Master-6.4-Lync) #show web-server

Web Server Configuration
Parameter                                      Value
---------                                      -----
Cipher Suite Strength                          high
SSL/TLS Protocol Config                        sslv3 tlsv1
Switch Certificate                             default
Captive Portal Certificate                     default
IDP Certificate                                default
Management user's WebUI access method          username/password
User session timeout <30-3600> (seconds)       900
Maximum supported concurrent clients <25-320>  75
Enable WebUI access on HTTPS port (443)        false
Web Lync Listen Protocol/Port Config           http:15000


Below command can be used to collect Call parameters and Historical information of a Lync client.


rtaImage (1).jpg


Detailed client specific information on its Lync performance can be seen in the GUI dashboard.


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To troubleshoot a specific client's specific call, CDR can be noted from the above output and below command can be used to check corresponding call info including periodic samples.


rtaImage (3).jpg



Version history
Revision #:
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Last update:
‎08-07-2014 07:25 AM
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