Unable to install the RSA certificates using Install Certificate for VIA option from user interface

Aruba Employee
Aruba Employee

This issue is observed in VIA client running on MacOS 10.8 and MacOS 10.9 versions and was not limited to a specific controller model.


It’s been noted that on VIA client running on MacOS 10.8 and MacOS 10.9 versions, we are unable to install RSA certificates using the user interface since it’s greyed out



Follow these workaround steps to install an RSA certificate:
1. Double-click on the certificate.
2. Add the certificate to the keychain.
3. Add Aruba VPN Agent to the certificate's key's ACL.



Note :-  For ease of use a shortcut to VPN agent is placed in user's home directory which is named as ArubaVIA-VPNAgent.


Version history
Revision #:
1 of 1
Last update:
‎06-25-2014 02:13 PM
Updated by:
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