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AAA authentication server time out in Local Controller

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  • 1.  AAA authentication server time out in Local Controller

    Posted Sep 17, 2020 12:56 AM

    We have 3 Controllers, type 7210 1 unit and type 7030 2 units.

    We created 7210 as Master in Jakarta site and 1 unit 7030 as local in South Jakarta and 1 unit 7030 as local in Bangalore India.

    We have created radius in server group and authentication successful between Master and local in Jakarta. But we got failed with issue AAA authentication server time out in Bangalore.

     

    (Aruba7210-MASTER) #show aaa timers

    Global User idle timeout = 300 seconds
    Auth Server dead time = 10 minutes
    Logon user lifetime = 5 minutes
    User Interim stats frequency = 600 seconds

     

    How to solve this case.

     



  • 2.  RE: AAA authentication server time out in Local Controller

    MVP EXPERT
    Posted Sep 17, 2020 03:18 AM

    Is the connectivity and configuration correct between the controller and the AAA Server? Is the IP, shared key and NAS Clients defined correct on both the controller and the RADIUS Server?

     

    Generate a AAA Test Server from the controller that is failing to identify if your configuration is correct.

     

    aaa test-server [mschapv2/pap] [AAA Server Name][Username][Password] verbose
    
    For example
    
    #aaa test-server pap CPPM test-username test-password verbose


  • 3.  RE: AAA authentication server time out in Local Controller

    Posted Sep 17, 2020 03:28 AM

    We can test AAA in Master. Please find below.

    (Aruba7210-MASTER) #aaa test-server mschapv2 DHCP-SVR idham.khaidir ******* verbose

    Authentication Successful
    Processing time (ms) : 7.766
    Attribute value pairs in request
    --------------------------------
    Vendor Attribute Value
    ------ --------- -----
    NAS-IP-Address 10.8.9.2
    NAS-Port-Id 0
    NAS-Port-Type Wireless-IEEE802.11
    User-Name idham.khaidir
    Service-Type Login-User
    Calling-Station-Id 0.0.0.0
    Called-Station-Id 001A1E063290
    Microsoft MS-CHAP-Challenge \304S+::\246\304\310\267\030\310\374\214\263Rh
    Microsoft MS-CHAP2-Response
    Aruba Aruba-Essid-Name
    Aruba Aruba-Location-Id N/A
    Aruba Aruba-AP-Group N/A
    Aruba Aruba-Device-Type
    Message-Auth \262{\2505g\375\323\203\241\246 \361eJ\321\227
    PW_RADIUS_ID \035
    Rad-Length 204
    Attribute value pairs in response
    ---------------------------------
    Vendor Attribute Value
    ------ --------- -----
    Service-Type Framed-User
    Class F[\006\327
    Microsoft MS-MPPE-Recv-Key \252=\373\254.\375\374\276\035\305\351D\265QV\312\373\262\3143T\264\027Y\234\231f\265\217@\251\277O\377
    Microsoft MS-MPPE-Send-Key \252>~\022\244-\371\034\002\267\210x\011\362\226\017\011\0174Z\253&\022\341\036Qu\034\215\004z\211\256\277
    Microsoft MS-CHAP2-Success
    Microsoft MS-CHAP-Domain
    PW_RADIUS_ID \035
    Rad-Length 210
    PW_RADIUS_CODE \002
    PW_RAD_AUTHENTICATOR E\313k\330q

    But failed when we test on local side.



  • 4.  RE: AAA authentication server time out in Local Controller

    MVP EXPERT
    Posted Sep 17, 2020 03:30 AM

    Can you run the same test on the Local side and post the output? Is the local controller defined as a NAS Client on the RADIUS Servers?

     

    **EDIT - Also you may want to remove your password from the previous post  



  • 5.  RE: AAA authentication server time out in Local Controller

    Posted Sep 17, 2020 10:14 PM

    I tested on local side.

     

    (Aruba-BGL) #aaa test-server mschapv2 DHCP-SVR idham.khaidir sep@2020 verbose

    AAA server timeout
    Processing time (ms) : 19965.881
    Attribute value pairs in request
    --------------------------------
    Vendor Attribute Value
    ------ --------- -----
    NAS-IP-Address 10.8.9.2
    NAS-Port-Id 0
    NAS-Port-Type Wireless-IEEE802.11
    User-Name idham.khaidir
    Service-Type Login-User
    Calling-Station-Id 0.0.0.0
    Called-Station-Id 204C037FBF0E
    Microsoft MS-CHAP-Challenge C1\0311\177]\366\264\374o\0142\317*|\222
    Microsoft MS-CHAP2-Response
    Aruba Aruba-Essid-Name
    Aruba Aruba-Location-Id N/A
    Aruba Aruba-AP-Group N/A
    Aruba Aruba-Device-Type
    Message-Auth f\217\326\2135\333\313\371{P\247\270\230[\313}
    PW_RADIUS_ID \324
    Rad-Length 204



  • 6.  RE: AAA authentication server time out in Local Controller

    MVP EXPERT
    Posted Sep 17, 2020 11:44 PM
    Have you configured this IP on the RADIUS Server with the correct shared key? Are you certain there is no traffic being blocked between the controllers and the RADIUS.

    NAS-IP-Address 10.8.9.2

    Sent from my iPhone


  • 7.  RE: AAA authentication server time out in Local Controller

    Posted Sep 17, 2020 11:55 PM

    We have checked there is no blocking and configured this IP on Radius and pre shared key same as Master Controller.

    10.8.9.2 is IP of Master Controller.