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Airwave doesn't know iap325

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  • 1.  Airwave doesn't know iap325

    Posted Apr 12, 2019 05:36 AM

    Hello,

     

    Airwave doesn't know our iap325's

    Everytime i poll or try to discover our iap:

    Unknown SysObjectID ".1.3.6.1.4.1.14823.1.2.78", remaining as generic device type.

     

    but : 

    in mibs:

    IAP-3251.3.6.1.4.1.14823.1.2.78

     



  • 2.  RE: Airwave doesn't know iap325

    Posted Apr 12, 2019 07:34 AM
    What version are you running at Airwave and the IAP's?


  • 3.  RE: Airwave doesn't know iap325

    Posted Apr 12, 2019 08:09 AM

     

    airwave 8.2.8.2 (the last but i've tried with version 8.2.6.1 and 8.2.8.1

     

    AIP325 8.3.0.6_69128 but i've tried with 6.5.4.11 and 6.5.4.3

     

     



  • 4.  RE: Airwave doesn't know iap325

    EMPLOYEE
    Posted Apr 12, 2019 08:01 AM

    How you are adding IAP device to Airwave? We have to proivde airwave IP details in IP under system sectoion.

     

    We can not add IAP as SNMP devices in Airwave



  • 5.  RE: Airwave doesn't know iap325

    Posted Apr 12, 2019 08:14 AM

    i've tried with discover mode but failure ... 

     

    i've tried with add device mode but the configuration of the aip is wrong cause the message  Unknown SysObjectID ".1.3.6.1.4.1.14823.1.2.78"

     

    Other pb, there is no template for this equipment (cause airwave think it's and generic equipement

    Airwave communicates with the iap, he has found the firmaware version but cannot understand the answer for the model

    { GetResponse(38) R=26854121 system.sysObjectID.0=E:14823.1.2.7}

    { GetResponse(73) R=940935988 system.sysDescr.0="ArubaOS (MODEL: 325), Version 8.3.0.6-8.3



  • 6.  RE: Airwave doesn't know iap325

    MVP EXPERT
    Posted Apr 12, 2019 03:23 PM

    Have you added the AirWave IP under the VC as opposed as a generic device? This will integrate the VC and IAPs into AirWave correctly. If you check the AirWave 8.2.8.2 supported devices documentation, it only lists ArubaOS 8.3.0.0, 8.3.0.1, 8.3.0.2, and 8.3.0.3 as supported. So I suspect you will need to wait for a later release of AirWave to support 8.3.0.6.



  • 7.  RE: Airwave doesn't know iap325

    EMPLOYEE
    Posted Jun 20, 2019 11:17 PM
    Did this get resolved as i see similar with a 325 as well.