Controllerless Networks

last person joined: yesterday 

Instant Mode - the controllerless Wi-Fi solution that's easy to set up, is loaded with security and smarts, and won't break your budget
Back to discussions
Expand all | Collapse all

Anyone having an issue with IAP 275 rebooting on itself every 30 seconds

This thread has been viewed 3 times

  • 1.  Anyone having an issue with IAP 275 rebooting on itself every 30 seconds

    Posted Oct 27, 2015 03:03 PM

    Pair of IAP-275 continue to reboot on itself over and over agian no matter what image I load on the devices. They use to be tried together but are now on longer. only entry in the logs i can find correlating to the reboot is 

     

    Oct 26 13:42:11  cli[2499]: <341004> <WARN> |AP S.Richey-OD.1.1.2@10.12.80.10 cli|  cli_dpimgr_stop: dpimgr pid= 0 is reset now

    Oct 26 13:42:11  syslog: <353003> <WARN> |AP S.Richey-OD.1.1.2@10.12.80.10 dpimgr|  dpimgr_brightcloud_init 266 BCA init done

    Oct 26 13:42:12  cli[2499]: <341205> <WARN> |AP S.Richey-OD.1.1.2@10.12.80.10 cli|  Applying enet config : port eth1.

    Oct 26 13:42:19  nanny[2423]: <303073> <ERRS> |AP S.Richey-OD.1.1.2@10.12.80.10 nanny|  Process /aruba/bin/radiusd-term [pid 2659] died: got signal SIGTERM

    Oct 26 13:42:19  nanny[2423]: <303079> <ERRS> |AP S.Richey-OD.1.1.2@10.12.80.10 nanny|  Restarted process /aruba/bin/radiusd-term, new pid 2993

    Oct 26 13:42:20  cli[2499]: <341004> <WARN> |AP S.Richey-OD.1.1.2@10.12.80.10 cli|  Swarm State Change from Image-ok to Complete

     

     

    Also in Airwave the device is throwing a warm restart entry

     

     

    Any Ideas?



  • 2.  RE: Anyone having an issue with IAP 275 rebooting on itself every 30 seconds

    EMPLOYEE
    Posted Oct 27, 2015 03:13 PM

    open a TAC caseis the fastest course of action. What other APs are in your cluster, along with the firmware. Also, does the firmware 100% match exactly across all AP platforms? If you have two different clusters they need to be on separate L2 networks, etc or they will attempt to re-attach.



  • 3.  RE: Anyone having an issue with IAP 275 rebooting on itself every 30 seconds

    Posted Oct 27, 2015 03:45 PM
    TAC case is already open. Only have IAP275 in the cluster and firmware matches. Would having another Controller by Alcatel with APs attached to it affect the operation it they are in the same layer 2?


  • 4.  RE: Anyone having an issue with IAP 275 rebooting on itself every 30 seconds

    EMPLOYEE
    Posted Oct 27, 2015 04:23 PM

    It shouldn't interact, I have my instant cluster in the same network as my controller-based network. TAC should be getting to the bottom of it then, but unless it's a power issue, or something odd with the port config, it should just work.



  • 5.  RE: Anyone having an issue with IAP 275 rebooting on itself every 30 seconds

    Posted Oct 28, 2015 01:26 PM

    I'd look at the switch-fabric - assuming you're using POE switches rather than injectors or power cords - and look at power debugging and LLDP details.

    Sometimes we've seen the answer to unexpected reboots in the power and LLDP reports.

     

    Also if you haven't yet, you might try setting the TFTP-dump server entry in the iAP-VC, the dumps are occasionally useful.