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MVP Expert

Re: Aruba Central account and IAP Activation key

Now that my IAP shows up in Device Management and I have assigned the 1 license I have.
How long before I see it on Central being monitored?

Any way I can see traffic from the AP attempting to talk to Central?
Anything special, like particular ports needing to be opened?
Pasquale M. | Senior Network Solutions Consultant
ACDX #420 | ACCA
[If you found my post helpful, please give kudos!]
Aruba Employee

Re: Aruba Central account and IAP Activation key

Hello All,

 

We are investigating each of these cases mentioned in the thread above. I will reach out to you individually to follow up.

New Contributor

Re: Aruba Central account and IAP Activation key

Add me to the list - MAC 24:DE:C6:C2:DF:0E

 

Same Issues "Failed to add ..."

Contributor II

Re: Aruba Central account and IAP Activation key

My MAC is 00:0b:86:82:a2:97

MVP Expert

Re: Aruba Central account and IAP Activation key

Can any of you try to the following:

 

1. Provision a new AP into a new group and import the settings, call it A

 

2. Create a new empty group in central, call it B

 

Move your AP from Group A to Group B, your SSID should disappear since nothing is configured.

 

Move you AP back to Group A and see if your IAP gets all of its settings back.

My IAP is now asking for a country code, still retains the static IP it has. Did not configure a VC IP.

 

I'm interested to know if someone else can reproduce this before I fire off an email.

 

EDIT: Now I see a little red ! next to my AP and see the following screenshot (attached)

 

I click on resolve and It does resolve the issue.

Wondering why I need to resolve manually instead of having Central push automatically?

 

EDIT (wow another edit...sorry):

I did it again for a new group and same situation.

Moving from group a to group c and then back to group a forces you to resolve manually.

Not scalable in my opinion if you have hundreds of APs.

 

Things I would like to see in Central:

1. Group cloning (in order to save time configuring a new group_

2. Under groups, possibly some folder structure in order to sort APs.

 

Pasquale M. | Senior Network Solutions Consultant
ACDX #420 | ACCA
[If you found my post helpful, please give kudos!]
New Contributor

Re: Aruba Central account and IAP Activation key

I too am having issues with adding any devices....."Failed to add the device" error message.

MVP Expert

Re: Aruba Central account and IAP Activation key

What happens if I assign a license with my device using my account. I then remove this license for a particular AP.

A colleague of mine logs in with his account, he does not see any of the devices registered to our company and therefore cannot assign a license to the same particular AP.
How do we go about this?
Pasquale M. | Senior Network Solutions Consultant
ACDX #420 | ACCA
[If you found my post helpful, please give kudos!]
Highlighted
Aruba Employee

Re: Aruba Central account and IAP Activation key

@Pasquale

 

1. Group Cloning is on the roadmap. 

2. I am unclear about the folder structure request. You should be able to sort APs from the Monitoring -> Access Points page. Please help me understand.

Aruba Employee

Re: Aruba Central account and IAP Activation key

@Pasquale  reg: license.

 

Your colleague should also be able to see the device list under Maintenance -> Device Management as long as he is an admin user. Please make sure he is looking under "All Groups" and not a speicfic group.

MVP Expert

Re: Aruba Central account and IAP Activation key

Yes that worked thank you.
Pasquale M. | Senior Network Solutions Consultant
ACDX #420 | ACCA
[If you found my post helpful, please give kudos!]
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