Controllerless Networks

Hi,

Currently I upgrade Aruba Instant to the latest version 8.6.0.4, when turning on the Client Match function in case there are 2 types of AP IAP-315 and IAP-225 mixed together on the same cluster then after about 1 hour of use the UI Dashboard> Access Points> Client Match screen to "No data to display" even though it was shown before.
Please advise how to fix it.

Thank you.

Hi,

I'm experiencing the same behavior with a cluster of IAP-305 and another cluster of IAP-315. If I reboot the access points, the client match data will usually appear but after a while it will stop showing. This issue didn't start with 8.6.0.4, it started a few versions back.

Yes, i saw this issue since fw version 8.4.0.x.

I suspect that cleint match function also stop working, so dashboard was no data to display.

May i know if any one encounter the same issue and have a solution to fix it. Thanks.

同じことになりました。

IAP-303を2台設置前にAruba Instant 8.6.0.4にアップデートを行ったため、症状が出てしまいました。

この症状が3例あります。

症状に気づいてからはバージョンアップしていません。

まだ解決できていません。

解決策あるでしょうか？

No solution from Aruba yet. This issue is not related to hardware of any model, it is firmware issue. Seems firmware team  have not been carefully tested in the lab before launching.  As it has this issue from version 8.4.0.0. 

Arubaから改善と対策を頂きたいですね。

こちらでも対策があれば書き込みしたいと思います。

ありがとうございます

Hi,

Today I see a new firmware version 8.6.0.5 appears, I am updating it instead of version 8.6.0.4 to see if Client Match will display data stable or not.

Regards,

I also have this problem. In my network already version 8.7 ..
I am looking to update directly to this version.

Has anyone in this thread that is observing the issue opened a TAC case?  If not, please do so and publish the TAC case# so that we can track it.

If something is posted here and we cannot replicate it internally, there is nothing to fix, because we cannot replicate it.  Sometimes an issue is very specific to a customer's environment and we need to observe all the factors so that we can properly identify a problem, device a plan that will not break other things and ensure that the problem that originally caused the issue is fixed properly.

Just posting an issue on this forum does not automatically fix anything.  Opening a TAC case provide that opportunity, however.

Updated to the 8.6.0.5, which was supposed to fix the issue, but the problem persists, no client match data in the GUI interface after a while.

Are there release notes that say the bug is identified or fixed?

Yes,

From 8.6.0.5 release notes:

AOS-200980

Please open a TAC case so that your information can be captured and engineering can be informed.

Sorry, I do not have ASP account because I am a small business using public email, so I cannot create ASP acount by gmail, hotmail.
I hope someone open a TAC case on behalf me.

BTW, Client Match "no data to display" in the Dashboard > Access Points page of the Instant webUI after 1 day of use with 8.6.0.5.

(edited)

Thanks

I upgraded to version 8.7.00_75915 and solved my problem. In addition to the client match, I also didn't see AppRF data. Now I visualize both.

correcting .. the moment I updated the client match data appears but now almost 24 hours later it no longer shows the data. I will try to open a case to verify this.