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Guru Elite

Re: Aruba Instant 8.6.0.4 IAP-315 mixed with IAP-225, Client Match no data display

Has anyone in this thread that is observing the issue opened a TAC case?  If not, please do so and publish the TAC case# so that we can track it.

 

If something is posted here and we cannot replicate it internally, there is nothing to fix, because we cannot replicate it.  Sometimes an issue is very specific to a customer's environment and we need to observe all the factors so that we can properly identify a problem, device a plan that will not break other things and ensure that the problem that originally caused the issue is fixed properly.

 

Just posting an issue on this forum does not automatically fix anything.  Opening a TAC case provide that opportunity, however.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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New Contributor

Re: Aruba Instant 8.6.0.4 IAP-315 mixed with IAP-225, Client Match no data display

Updated to the 8.6.0.5, which was supposed to fix the issue, but the problem persists, no client match data in the GUI interface after a while.

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Guru Elite

Re: Aruba Instant 8.6.0.4 IAP-315 mixed with IAP-225, Client Match no data display

Are there release notes that say the bug is identified or fixed?


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
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New Contributor

Re: Aruba Instant 8.6.0.4 IAP-315 mixed with IAP-225, Client Match no data display

Yes,

 

From 8.6.0.5 release notes:

 

AOS-200980

Client Match and AppRF data of the Instant cluster were not displayed in the Dashboard > Clients page of the Instant webUI. The fix ensures that Client Match and AppRF data are displayed in the webUI as expected. This issue was observed in APs running Aruba Instant 8.3.0.0 or later versions.

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Guru Elite

Re: Aruba Instant 8.6.0.4 IAP-315 mixed with IAP-225, Client Match no data display

Please open a TAC case so that your information can be captured and engineering can be informed.


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
ArubaOS 8.5 User Guide
InstantOS 8.5 User Guide
Airheads Knowledgebase
Airheads Learning Videos
Remote Access Point Solution Guide
ArubaOS Consolidated Release Notes
ArubaOS 8 ViA VPN Solution Guide
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Occasional Contributor I

Re: Aruba Instant 8.6.0.4 IAP-315 mixed with IAP-225, Client Match no data display

Sorry, I do not have ASP account because I am a small business using public email, so I cannot create ASP acount by gmail, hotmail.
I hope someone open a TAC case on behalf me.

 

BTW, Client Match "no data to display" in the Dashboard > Access Points page of the Instant webUI after 1 day of use with 8.6.0.5.

(edited)

 

Thanks

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Re: Aruba Instant 8.6.0.4 IAP-315 mixed with IAP-225, Client Match no data display

I upgraded to version 8.7.00_75915 and solved my problem. In addition to the client match, I also didn't see AppRF data. Now I visualize both.

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Re: Aruba Instant 8.6.0.4 IAP-315 mixed with IAP-225, Client Match no data display

correcting .. the moment I updated the client match data appears but now almost 24 hours later it no longer shows the data. I will try to open a case to verify this.

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