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Aruba Instant stuck in monitor Mode even the configuration already access

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  • 1.  Aruba Instant stuck in monitor Mode even the configuration already access

    Posted Dec 21, 2018 12:39 AM

    Dear Expert,

     

    I got some issues here,

    we deploy IAP 207 in instant cluster, we deploy 65 APs.

     

    and we got some isse :

    1. i found that 2APs was forced to "monitor" mode, even though the configuration already access (attached)

     

    2. and user got issues where sometimes, they cannot roam properly. when they move from one place to others, they got disconnected from wireless, and need to reconnect to the SSID again.

    I also attach my SSID (network) configuration)

     

     



  • 2.  RE: Aruba Instant stuck in monitor Mode even the configuration already access

    EMPLOYEE
    Posted Dec 22, 2018 11:53 AM

    What version of Instant OS is this and what is your regulatory domain?



  • 3.  RE: Aruba Instant stuck in monitor Mode even the configuration already access

    Posted Dec 27, 2018 08:39 PM

    Hi

     

    sorry for late responds, merry xmas everyone

     

    clusster 1

     

    Name:
    Aruba Operating System Software
    Type:
    207
    Build Time:
    2017-10-19 19:10:26 PDT (build 61959) by p4build
    Version:
    6.5.4.3
    virtual-controller-country ID

     

    cluster 2

     

    Name:
    Aruba Operating System Software
    Type:
    207
    Build Time:
    2017-10-19 19:10:26 PDT (build 61959) by p4build
    Version:
    6.5.4.3
    virtual-controller-country ID

    cluster 3

     

    Name:
    Aruba Operating System Software
    Type:
    303
    Build Time:
    2018-04-28 07:13:59 UTC (build 64659) by p4build
    Version:
    8.3.0.0
    virtual-controller-country SG

     



  • 4.  RE: Aruba Instant stuck in monitor Mode even the configuration already access

    EMPLOYEE
    Posted Dec 27, 2018 09:07 PM

    rf setting 00.JPG

    In this page, you should have Wide Channel Bands set to "none" and 80 Mhz Support set to disabled.  You would only have both of those settings enabled if you have very little density.  Having both of those settings enabled means that you are consuming 80-mhz wide channels, which means that you will have alot of contention on your WLAN.  It is also possible that you have DFS channels enabled and your access points are running into occasional radar as a result...

     

    Try changing those two settings and see if the problems still persist.



  • 5.  RE: Aruba Instant stuck in monitor Mode even the configuration already access

    Posted Dec 27, 2018 11:30 PM

    hi @cjoseph, thank you very much for your advise. i will try your recomendation and see if its work