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Cannot Get Sonos Connect Device Working with Multiple Controllers

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  • 1.  Cannot Get Sonos Connect Device Working with Multiple Controllers

    Posted Nov 01, 2017 11:58 AM

    We have have a Sonos Connect device on our Aruba wireless network, which consists of a number of Aruba Instant IAP-305 access points and we are running Aruba Central. I have been able to set up the device wirelessly and I am able to get it working with the controller app on an Android device, but when I try to use any Apple devices, they won't connect and can't find the Sonos. I have allowed all the services that I could find posted by other users here and I have even tried using the Allow All feature, but still nothing. I am convinced that something is being blocked, but no relevant Airgroup service IDs seem to be blocked. Does anyone have any suggestions for other things to check?



  • 2.  RE: Cannot Get Sonos Connect Device Working with Multiple Controllers

    EMPLOYEE
    Posted Nov 01, 2017 12:02 PM

    Is the sonos connect and the IOS device on the same VLAN?



  • 3.  RE: Cannot Get Sonos Connect Device Working with Multiple Controllers

    Posted Nov 01, 2017 12:12 PM

    Yes it is.



  • 4.  RE: Cannot Get Sonos Connect Device Working with Multiple Controllers
    Best Answer

    EMPLOYEE
    Posted Nov 01, 2017 12:39 PM

    Make sure "Broadcast Filtering" is set to  disabled in the advanced portion of the SSID.

     

    See if it works after that.



  • 5.  RE: Cannot Get Sonos Connect Device Working with Multiple Controllers

    Posted Nov 01, 2017 02:51 PM

    That did the trick. Thanks.



  • 6.  RE: Cannot Get Sonos Connect Device Working with Multiple Controllers

    Posted Jun 01, 2018 04:55 AM

    I have this issue while using sonos with aruba controller.

    Iphone in the same vlan of Sonos and not working.

    Android in the same vlan of Sonos is working..

     

    Any special configuration on Controller Aruba 7005 with apple devices? 

    I'm studing on mDNS or bonjour gateway on controller but untile now without success..

     

    Thanks