I did some investgation and these are my findings.
Currently the account that we have for nexwave is lookaei.yoo@nexwavetelecoms.com...and it doesnt look like ther are any APs added to this acocunt yet.
The other email that I have is for a seperate eval account that you signed up using a personal gmail account.
At this point i would suggest you open a case with TAC to investigate this further. It looks like there might be some inconsistency with the different eval accounts and we would need further clarification to sort this out.