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Client does not connect to Instant when MAC authentication is enabled

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  • 1.  Client does not connect to Instant when MAC authentication is enabled

    Posted Oct 15, 2014 08:08 PM

    When I setup MAC authentication for my smartphones on my Aruba Instant, it does not allow me to connect to the IAP, if I only allow http, https and dns in my access rules.

     

    If I select allow any to all destinations - it will connect but I want to limit access only to the internet.

     

    What protocol should I allow for mac authentication to take place.

     

    Thanks

    Trevor



  • 2.  RE: Client does not connect to Instant when MAC authentication is enabled

    Posted Oct 15, 2014 08:45 PM

    Are those the only 3 rules set to allow? Do you have everything else set to deny? 



  • 3.  RE: Client does not connect to Instant when MAC authentication is enabled

    Posted Oct 20, 2014 01:02 AM

    Hi Jamie,

     

    Yes If I set everything else to deny, it will not allow my smartphone to connect.

     

     

    I am assuming there is a protocol I need to set to allow for mac authentication to take place between the smartphone and the aruba internal database.

    The mac address for the phone is set in Instant internal database.



  • 4.  RE: Client does not connect to Instant when MAC authentication is enabled
    Best Answer

    EMPLOYEE
    Posted Oct 20, 2014 03:49 AM

    Make sure you also allow dhcp and dns above your other rules.

     

    Authentication happens before any rules are applied.  I suspect what is happening is that you can't get an ip address.