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Connectivity problem when 2nd IAP is added to virtual controller

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  • 1.  Connectivity problem when 2nd IAP is added to virtual controller

    Posted Jul 10, 2020 12:54 AM

    I have 2 IAPs - an IAP-105 and an IAP-215. They are both running 6.4.4.8-4.2.4.6_58505 for their respective WAP type. They both show up in the Virtual Controller interface.

     

    However, if I have both up, clients connected to either WAP cannot connect to the Internet, but the controller sees the client connected to the WAP. If I turn either one off, clients can immediately connect to the Internet to the other one.

     

    I am not sure where there can be a conflict. When I added the second WAP (the IAP-215), it autojoined and downloaded the config from the virtual controller, so it should not have a different config than the IAP-105.

     

    Any ideas?



  • 2.  RE: Connectivity problem when 2nd IAP is added to virtual controller

    EMPLOYEE
    Posted Jul 10, 2020 04:28 AM

    Configuration of IAPs would be helpful to check for the issue.

     

    Have you checked the Switch side? Are the ports configured different - saying are for instance VLANs missing on the second AP Port?

     

    Have you checked:

    sh ap debug auth-trace-buf

    sh log user

    sh log system

     

    This is something you have to run on the AP the Clients try to connect.



  • 3.  RE: Connectivity problem when 2nd IAP is added to virtual controller

    Posted Jul 10, 2020 03:54 PM

    I looked through all the configs, ran show tech, but didn't change anything and suddenly it started working! Maybe a cache cleared or something. And it's now working flawlessly. Go figure! Thanks to @cordless for inspiring me to double-check everything.