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Controller internal Captive Portal redirection issue

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  • 1.  Controller internal Captive Portal redirection issue

    Posted Nov 04, 2018 04:39 AM

    Hi,

    I have Aruba 7005 controller with AOS 6.5.1.4 set as the Standalone controller, 3 SSIDs Corp, and Mobile working as expected, however, Guest is not redirecting the correct URL, I have few more Standalone Controller(AOS 6.5.3.6) which are working fine.

     

    Not working  is redirecting to

    :https://xx.xx.xx.xx/cgi-bin/login?profile=local_guest_db

     

    While working controller is redirecting to https://xx.xx.xx.xx/upload/custom/local_guest_db/index.html

     

    I manually set the working URL in CP profile still not working,

    Please let me know where I am doing wrong.

    Configuration on both controller Identical except AOS and VLANs.



  • 2.  RE: Controller internal Captive Portal redirection issue

    EMPLOYEE
    Posted Nov 04, 2018 06:56 AM

    We should focus on the controller that is not working.  What is the captive portal authentication profile configuration for the not-working controller?



  • 3.  RE: Controller internal Captive Portal redirection issue

    Posted Nov 04, 2018 08:11 AM

    Please find  find details below:

     

    Captive Portal Authentication Profile "local_guest_db-CP-Profile"
    ---------------------------------------------------------------------
    Parameter Value
    --------- -----
    Default Role AN-ESI-Guest-Role
    Default Guest Role guest
    Server Group Local Internal dB
    Redirect Pause 10 sec
    User Login Enabled
    Guest Login Disabled
    Logout popup window Enabled
    Use HTTP for authentication Disabled
    Logon wait minimum wait 5 sec
    Logon wait maximum wait 10 sec
    logon wait CPU utilization threshold 60 %
    Max Authentication failures 0
    Show FQDN Disabled
    Authentication Protocol PAP
    Login page /upload/custom/local_guest_db/index.html
    Welcome page /auth/welcome.html
    Show Welcome Page Yes
    Add switch IP address in the redirection URL Disabled
    Adding user vlan in redirection URL Disabled
    Add a controller interface in the redirection URL N/A
    Allow only one active user session Disabled
    White List N/A
    Black List N/A
    Show the acceptable use policy page Disabled
    User idle timeout 3600 sec
    Redirect URL N/A
    Bypass Apple Captive Network Assistant Disabled
    URL Hash Key N/A



  • 4.  RE: Controller internal Captive Portal redirection issue

    EMPLOYEE
    Posted Nov 04, 2018 08:22 AM

    Why is the login page "Login page /upload/custom/local_guest_db/index.html" ?



  • 5.  RE: Controller internal Captive Portal redirection issue

    Posted Nov 04, 2018 08:25 AM

    Where we have uploaded .svg, .css and index.html files 



  • 6.  RE: Controller internal Captive Portal redirection issue

    EMPLOYEE
    Posted Nov 04, 2018 08:38 AM

    Can you reach the page https://x.x.x.x/upload/custom/local_guest_db/index.html ?



  • 7.  RE: Controller internal Captive Portal redirection issue

    Posted Nov 04, 2018 08:45 AM

    If I manually enter this URL in browser it works, if I test View CaptivePortal  under Management > Captive Portal > Customize Login Page  selecting local_guest_db profile its redirecting to the https://x.x.x.x/cgi-bin/login?profile=local_guest_db URL and getting blank page



  • 8.  RE: Controller internal Captive Portal redirection issue

    Posted Nov 04, 2018 10:34 AM

    sorry, I missed the correct information to mention.

     

    If I manually enter URL - "https://x.x.x.x/upload/custom/local_guest_db/index.html" in the browser it works,
    If end user connects Guest SSID and tries to browse the internet it's redirecting to the "https://x.x.x.x/cgi-bin/login?profile=local_guest_db".
    same result if I do testing in the controller

     

     



  • 9.  RE: Controller internal Captive Portal redirection issue

    MVP EXPERT
    Posted Nov 04, 2018 11:12 PM

    Is your initial role correct? i.e same as per the working controller. As this will be applied to your clients as opposed to you browsing to the Captive Portal via the controller. 

     



  • 10.  RE: Controller internal Captive Portal redirection issue

    Posted Nov 05, 2018 12:49 PM

    Initial role is correct on both working and not working controllers



  • 11.  RE: Controller internal Captive Portal redirection issue
    Best Answer

    Posted Nov 07, 2018 05:14 AM

    The issue has been fixed after upgrading  ArubaOS 6.5.1.4 to ArubaOS 6.5.3.6