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Error--- config version[6.4.4.0-4.2.3] after Upgrade AMP and IAP Firmware

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  • 1.  Error--- config version[6.4.4.0-4.2.3] after Upgrade AMP and IAP Firmware

    Posted Mar 27, 2016 12:31 PM

    Hi,

    after Upgrade AMP to 8.0.11.1 and IAP 205 & 103 to 6.4.4.0-4.2.3 i've many devices with mismatched error:

    a) Error--- config version[6.4.4.0-4.2.3] not found in command model list (Controller Status)

    b) Nightly backup failed. Contact Aruba Technical Support at support@arubanetworks.com or 1-800-943-4526 (800-WiFi-LAN). 

    c) Nightly maintenance did not run. Contact Aruba Technical Support at support@arubanetworks.com or 1-800-943-4526 (800-WiFi-LAN). 

     

    Any ideas?



  • 2.  RE: Error--- config version[6.4.4.0-4.2.3] after Upgrade AMP and IAP Firmware

    EMPLOYEE
    Posted Mar 27, 2016 12:33 PM

    a.  IGC does not work with IAP 4.2.3 yet.  You should downgrade your IAP version if you want to continue to use IGC, for now..

    b +c :  Please contact TAC, just like it says.



  • 3.  RE: Error--- config version[6.4.4.0-4.2.3] after Upgrade AMP and IAP Firmware

    Posted Mar 27, 2016 12:43 PM

    Thanks.

    Which IAP Version is ok? I have read the changelogs and nowhere I read an indication of the non-working version.

    Some AP's have no errors, mh.



  • 4.  RE: Error--- config version[6.4.4.0-4.2.3] after Upgrade AMP and IAP Firmware

    EMPLOYEE
    Posted Mar 27, 2016 12:47 PM

    IGC Support is up to 4.2.2.0 and 4.2.21 for now.  I am not sure it is in the release notes.  Let me check.



  • 5.  RE: Error--- config version[6.4.4.0-4.2.3] after Upgrade AMP and IAP Firmware

    Posted Mar 27, 2016 01:43 PM

    After downgrade to 6.4.4.3-4.2.2.1:

    Error--- config version[6.4.4.0-4.2.2] not found in command model list